Based in the UAE / Available globally / Remote support with optional site visits
Services
Services disciplines
Marina Design & Development Yacht Club & Upland Commercial & Destination Benchmarking Studies Sustainability & Smart Marina Pre-Opening & Mobilisation Customer Experience Operations & Management Standards & Accreditation Yacht Charter Operations Ecosystem
Ecosystem stages
Vision & Destination Strategy Marina Design & Development Yacht Club & Upland Development Commercial & Destination Strategy Pre-Opening & Mobilisation Operations & Management Experience Leadership
Leadership
Philip Sather — CMM Oliver Rees The partners Discuss your project

Pre-Opening & Mobilisation

Turning the Development Into a Live Operation

FMD provides structured operational support in the critical period before opening — moving from design intent into people, systems, procedures, training and operating readiness.

01

Organisation

  • Organisation structure
  • Job descriptions
  • Recruitment planning
  • Authority matrix
02

Operating Framework

  • Operations manual
  • SOPs
  • Rules and regulations
  • Emergency procedures
03

Systems

  • Marina software
  • CRM and customer records
  • Booking and billing
  • Reporting dashboards
04

Training

  • Customer service
  • Systems training
  • Leadership development
  • Accreditation readiness
Start Here

A two-week Operational Design Review.

Fixed scope, fixed fee, delivered before the next design freeze. Share your marina plans and we will respond within 48 hours.

Request an Operational Design Review →